QAA PROGRAM
The main purpose of the Association of Administrative Assistants/Association des Adjoints Administratifs is to encourage people in the business world to continuously upgrade their professionalism through continuing education. The Association is confident that the advantages of advanced learning will be of mutual benefit to the company and the Administrative Assistant.The Qualified Administrative Assistant (Q.A.A.) Program, sponsored by the Association, is one of the vehicles available to those interested in advancing their professional development. This program is available through distance, correspondence, and lecture courses from Universities and Colleges across Canada.
PROGRAM INFORMATION
All applicants wishing to register as a student, must be a member of the Association of Administrative Assistants before they can apply to become a Q.A.A. Program student. Please refer to the membership page for the forms.Please complete the QAA enrollment form to enroll in the Q.A.A. Program. Enclose a $100 cheque made payable to the Association of Administrative Assistants and mail it to:
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National Registrar
The Association of Administrative Assistants
c/o 172 Columbia Road
Barrie, ON L4N 8E2
Alternatively, please contact us at registrar@aaa.ca and a form will be mailed to you.
Click here to view QAA courses.
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Qualified Administrative Assistant (Q.A.A.) Program
- The Q.A.A. Program is a certificate program for office professionals. Q.A.A. courses are offered to administrative assistants, executive secretaries, and office managers, etc. interested in meeting the challenge of today's demanding work force.
- Association members are encouraged to attain the designation, Qualified Administrative Assistant. The Q.A.A. designation is achieved by completing seven courses available at a number of Universities and Colleges across Canada.
- This certificate program can be completed through university distance, lecture and / or correspondence courses. The program consists of three compulsory courses and four elective courses. It will provide a solid background in general business education. Although course titles and contents vary somewhat in different educational institutions, the courses will assist office personnel in understanding corporate initiatives and in being a valuable team member of their organization.
- Students have seven (7) years to complete their program requirements, starting from the date of their first course.
To Enroll in the Q.A.A. Program
Complete program enrollment form and mail it to the National Registrar at: 172 Columbia Road Barrie, ON L4N 8E2- Enclose a $100 cheque made payable to the Association of Administrative Assistants. This fee is non-refundable and does not constitute membership in the Association. At the end of each completed course, it is the student's responsibility to provide proof to the National Registrar with confirmation of successful completion.
- Must be a member of the Association. Check the Membership page for more information and send in the form with your membership cheque.
- At the completion of the Q.A.A. Program, the student must send a transcript of completed courses and proof of membership in the Association to the National Registrar.
Tuition Fees
- Tuition fees are determined by and paid to the educational institution where the student is enrolled. Tuition fees are tax deductible.
- Telephone or write the Continuing Education Department at your nearest educational institution to obtain a course calendar, a course registration form, and tuition fee information.
Graduation Certificate
- The cut-off date for receipt of marks and determination of graduate status for annual graduation is March 31st.
- Upon successful completion of the seven courses and proof of paid membership in the Association, the student's name will be included in the graduating class of the current academic year. The annual Q.A.A. graduation is held in conjunction with the Annual General Meeting (usually in May). At that time, the Qualified Administrative Assistant (Q.A.A.) designation will be granted.
- Designation will be renewed annually upon receipt of Association dues.
Certification Renewal Program
As noted above, the Association encourages members to continuously upgrade their professionalism through continuing education. Also, to remain consistent with other professional associations who require their members to re-certify their professional designation on a regular basis, we are now providing our Q.A.A. members a process to regularly renew their certification and maintain professional currency. Effective April 1, 2010, students who enroll in the Q.A.A. program, upon their graduation and obtaining Q.A.A. status, must complete a certification renewal process every three years. Certification renewal is optional for current Q.A.A. members.Certification Renewal Application
Certification Renewal Form
For more information e-mail: registrar@aaa.ca
CURRENT NEWS

The Association of Administrative Assistants celebrates 60 years of 'Professionalism through Education' in May 2012.
May 24th will be a public workshop with two guest speakers. We are proud to have both Helen Wilkie, President Elect for the Canadian Association of Professional Speakers (CAPS), followed by an afternoon with Rhonda Scharf from On the Right Track. On May 25th, the Toronto Charter Branch will host the National Board meeting --- free to all members, however no voting rights for motions on the floor. This is a great opportunity to experience the 'behind the scenes' discussions on how a Canadian non-for-profit organization manages Association business. The 26th of May will encompass the National Annual General meeting with budget and election process, followed by a Qualified Administrative Assistant luncheon.
Please mark these dates in your calendars and join us on May 24-26, 2012, in Toronto, to help celebrate this glorious milestone! Watch for further details in the coming months.









